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Wanna know a few things before working together? Here’s a list I prepared earlier, but please ask anything else on your consult call!

  • Why does web design cost this much?
    Web design is an investment in your business. A beautiful, thoughtfully designed website will have a huge impact on things like sales, attracting your target audience and building trust with your visitors. Basically, good design will lead to more £££ in your pocket. Not to mention the time it takes AND the time us designers have spent learning and investing in becoming an expert in our fields.
  • How does payment work?
    Once we meet and decide we’re a good match, you’ll be issued a non-refundable commencement invoice via Stripe. Just pay this to book in your project and secure your spot in my calendar. The balance will be due at the final design point or at the project’s set end date. No final design files will be shared until final payment is received. Payment plans are available for larger projects.
  • How long it take and when can we get started?
    Each service I offer has a different turn-around. Some larger projects can take around 3-6 weeks for full completion. The timeline is also influenced by how many revisions are required and whether feedback has been supplied in a timely manner. If you have a deadline let me know in your booking email and I will let you know!
  • I can’t find the specific services(s) that I would like displayed on your page, can you still help me?"
    Yes! Send me a message with your specific enquiry and I will do all I can to acquire to your needs.
  • How can I book in with you?
    Our best means of contact is via WhatsApp. Alternatively please fill out the contact form on the main page and I will be in touch with you within 24 hours. Once we have a project in the works, we’ll communicate via WhatsApp or email. It’s important to respond to my messages within 48 hours to keep the project on track, otherwise your timeline can blow out or you may lose your place in the queue.
  • Is my deposit refundable?
    Unfortunately not! Deposits are my way of booking your spot in the queue. Many projects are booked months in advanced, which means I turn away clients for your reserved spot. If you back out of the project, it’s a spot that could have been given to another project. The deposits ensure all clients are serious about working together.
  • Is SEO included?
    My skills are in design, not SEO, so I don’t offer SEO services. However, I do build all websites in line with best SEO practices and optimised for search engines. I recommend working with an SEO specialist to develop a long-term tailored SEO strategy if that’s something super important to you.
  • Who keeps my site up-to-date?
    Unless you’ve purchased a maintenance hosting package, that would be you. All my websites are designed with you (my technically awkward friend) in mind. A drag and drop page builder will be your best friend when it comes to making edits, adding pages and managing your website. Need a hand? Book me for troubleshooting at a consultation/hourly rate.

Do you have more questions?

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